All food & beverage stains All human & pet bodily fluids Accidental rips and tears Broken frames & metal components Broken Zippers Chipped, cracked & peeling wood Minor burns & heat marks Loss of minor silvering Electrical power surges
All stain types Pet damage (single incident) Rips & tears Damage from liquid marks & rings Burn marks Damaged seat suspension straps Product defects, once the Toveem Limited Warranty expires
Currently, the Mulberry Protection Plan cannot be purchased for commercial use.
Additionally, the Protection Plan covers many incidents, but does not cover fortuitous events, natural disasters, intentional misuse or neglect and any terms covered under another active warranty or service plan.
• Appointed delivery window
• Outside delivery to the threshold or main entrance of the business or residence;
•First dry area ground level
• Signature Required
Dust with a dry cloth and vacuum for regular maintenance. If stains become apparent, blot stains immediately and wipe surface with a lightly dampened cloth and mild detergent. Do not spot clean; wipe the entire surface area and then dry with a clean cloth. Do not use saddle soap, abrasive cleaners or detergents or ammonia. If necessary, use non-abrasive leather cleaner but spot test to ensure there will be no discoloration.
Vacuum regularly with an upholstery attachment. Flip, rotate and fluff removable cushions regularly to ensure even wear and increase longevity. Feather and down cushions have excellent recovery, but much like down comforters, pillows need to be fluffed frequently to restore their loft. Some feather loss is normal. Vacuuming with an upholstery attachment between the fabric casings and cushions will help prevent feathers from poking through the fabric. To minimize fading, avoid placing your upholstered furniture in direct sunlight. Dark fabrics and natural fibers like cotton are most susceptible to fading. An annual professional cleaning will keep your upholstered furniture looking its best.
Stains on Fabric
Treat stains immediately for the best results. Blot up as much of the spill as possible with a clean, dry, white cloth. Don't rub. If a cleaner is needed we recommend using an all natural mild upholstery cleaner and spot testing in a discrete area. For large or stubborn stains, we recommend dry cleaning or consulting a furniture specialist for professional care.
Combine a mild household detergent or liquid dish soap with warm water. Use about 2 tablespoons of detergent per gallon of water. Wipe the leather down with a clean rag dampened with the detergent solution as needed to remove surface residue and dirt.
We recommend a professional cleaning every 2-5 years in order to keep your rug looking and feeling great for years to come.
How To Maintain My Rug?
It is important to rotate all of your area rugs frequently, particularly if they lay in high-traffic areas. As your family & guests walk over your rugs, they will begin to wear in the spots that get the most traffic. By rotating the rug, you ensure the entire rug wears evenly and the appearance is similar throughout.
Wool is dirt and stain resistant and will look great for a long time just by vacuuming regularly. Use only cold water when cleaning wool to avoid shrinkage If spills occur, blot immediately, then clean with mild soap and cold water. Do not use oxygen cleaners on your wool rug. Avoid direct sunlight to prevent fading
Polyester is dirt and stain resistant and will look great for a long time just by vacuuming regularly. This fabric does not take long to dry, so deep steam/rug cleaning works great to release dirt from fiber. If spills occur blot immediately. Use rug/carpet cleaners that are safe on synthetic fibers. Avoid direct sunlight to prevent fading
Your silk and/or artificial silk rug will look great for years to come with proper care and vacuuming regularly. Never saturate or soak your silk or artificial silk rug with water – this will damage the silk fiber, and potentially your. Use only cold water if necessary to avoid shrinkage. If spills occur blot immediately then with mind soap and cold water. Do not use oxygen cleaners on your silk fibe. Avoid direct sunlight to prevent fading
Natural fibers are highly absorbent and need to be cleaned regularly to keep them looking good long term Vacuum regularly to keep dirt from getting trapped in the fibers DO NOT steam clean or wet as natural fibers are highly absorbent and may cause shrinkage.. Suction cleaning or dry extraction cleaning is recommended. Vacuum regularly WITHOUT the beater bar turned on (or on highest pile setting)
When done, roll it and wrap it in heavy-duty plastic with moth balls. Finally, seal the entire roll including any openings at the top with tape.